We accept payments through direct bank transfers, major credit cards & PayPal. Payment terms vary per shipment (export or import) and couriers (local or international).

FFQO recommended freight payment

Not sure about your freight payments, or when and how final bill payments should be made? Let us make things simple for you:

When to pay

We understand you need to know exactly when you need to pay for your freight. Read it all in our “When are payments due for final bill” section or go to the following sections:

How to pay

Choose which type of payment below suits you. If you’d like to know more about how we make payments simple, please click here.

How about paying for transaction fees? For the answer to this and other questions, just visit our frequently asked questions.

Read on (scroll down) for the detailed information

When payments are due for final bill

We want you to know exactly when you’ll be billed so you can plan ahead your payment. 

Local and international courier

In order for FFQO to process your local and international courier services, we will require upfront payment.

Air and sea export shipment

Payment for air or sea consignment for exporting is required once the “Bill of Lading” has been issued.

Air and Sea Import Shipment

Payment for air or sea shipment for importing is required prior to delivery.

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FFQO accepts VISA, Master card, American Express for freight payment     FFQO accepts direct bank deposits to our Citibank account for freight payments     FFQO accepts Paypal for freight payment

Payments made simple

We accept these different kinds of payment methods for your convenience: 

Direct bank deposit (recommended)

We give you the option to  process your payment via direct bank deposit. Simply provide your bank account details in the invoice and we will take it from there.

Worried about fees? Hush! hush! No transaction fees are applied when paying via direct bank deposit. However, note that we do banking transactions via CitiBank.

Credit Card

We accept the following credit card payments:

  • AMEX
  • VISA
  • MasterCard

You can call us toll free on 1-877-901-2004 to tell us your credit card details and we will process it for you. Otherwise, we can email you a “Request for payment” link from PayPal where you can securely submit your credit card details online.

Read our FAQs at the bottom of this page for transactions costs when paying using credit cards for payments.

PayPal (recommended)

You can securely pay online via our PayPal account. See our PayPal account posted in your invoice.

International money transfers

You can also pay via International money transfers. Please contact us for additional details. Read our FAQ  at bottom of page for transactions costs when paying using International money transfers for payments.

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Frequently asked questions on payments

Do you charge fees for direct bank deposits?

No. Actually, this is our preferred method of payment because it does not charge any fees.

Do you charge fees for using credit credit or PayPal?

Are you inside the USA?

If you’re within the USA, click here to read PayPal’s “Transaction Fees for Domestic Payments.” To allow for us to deliver our competitive prices, we need to add these costs to  your invoice payment.

Are you outside the USA?

If you are outside the USA, click here to read the PayPal’s “Transaction fees for Cross Border Payments.” For us to deliver our competitive prices, we need to add these costs to your invoice payment.

Do you charge fees for using International money transfers?

Yes we do, but they are on a case-to-case basis, depending on which bank and country. Contact us and we’ll be happy to work out the details with you.

Contact Us

Call us toll free at 1-877-901-2004 or send us a message using our online contact form. Click here to go to our contact form

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